Frequently Asked Questions

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How long does shipping take?

After processing, shipping should take 3-5 business days for domestic orders and can take up to 10 business days for international orders. 

What is the return/refund policy?

If you would like to return anything, please email with any concerns, then send your item back. Item must be unworn and shipping label must be inside as well.

If you would like a refund for any reason, the return policy applies, and you may exchange your item for any myOWN. product of the same value, or be refunded minus shipping.

How do families receive assistance?

Remember, you define yourself, and I understand it is never easy. Visit the "How to Enter" page for more information.

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